|
Welcome to Dog-Gates.com! We're glad you came,
and want to make sure you have the best shopping experience possible.
When you browse our site and order from us, you can be sure that the privacy
of your information is our first concern. This Privacy Policy explains
exactly how we handle collecting and managing our customers' information,
as well as what we do to keep things safe and secure. If you have any
questions, comments, or concerns, please do not hesitate to contact
us.
Types of information we collect
Personal information: When you place your order on
our store, we will collect some information that can be used
to identify you individually - information such as your name,
mailing address, phone number, email address, and credit card
number. This information is necessary to complete your transaction.
Non-personal information: We also collect information
that helps us to better understand your viewing patterns and
computer's configuration, but has nothing to do with an individual's
personal information. This includes things like your choice
of browser, pages viewed on our site, your ISP, operating
system, and your IP address. We only collect this information
to improve your web site experience.
Collection
and usage of personal information
Information you provide us: We need to collect your
personal information to process your order - for example,
we will need your credit card information, telephone number,
and billing/mailing addresses so that we can process payment,
ship your order, and contact you about it when needed.
In correspondence: When you provide us your personal
information during correspondence with us, we will collect
and use only the information we need to answer your correspondence.
We will only use it in that context unless you expressly ask
or permit us to use it otherwise.
Internal
research: We may also use some Personal Information for
our own internal demographic research in order to improve
our products and services. If we do this, we will make absolutely
certain that your information is safe and completely dissociated
from your name and billing information.
Collection
and usage of non-personal information
Non-Personal
Information is passively collected from your computer as you
browse our Online Store. We only use it to track how people
navigate and interact with our Online Store so that we can
optimize and improve our website accordingly. It has nothing
to do with the Personal Information we collect, so it will
be kept separate and will be treated in ways that keep it
anonymous.
Will
my information be disclosed to third parties?
No!
We do not share our customers' information with third parties
in any way, with the only exception being when we pass along
information required by other companies that are directly
involved in fulfilling your order. This includes shipping
companies (FedEx, UPS, etc.), credit card companies, and manufacturers
who will drop-ship their products directly to you. These third
parties will also not use or disclose your information outside
the context of fulfilling your order.
Keeping
data safe and secure
When it comes time to send us your personal information, our website
will switch to a secure mode. In this mode, all information
sent between your computer and our store is encrypted so that
it can only be read by your computer and our server.
Any information that we collect - personal or non-personal
- is stored securely on our server and protected from hackers,
viruses, and loss.
If we have to send your information to another company to
fulfill your order, we make sure the right security is in
place to protect your information. We also make sure that
the companies we work with respect your privacy as much as
we do.
What about links to other websites from your store?
We provide links to other websites to enhance your experience
and provide you with further information that you might find
useful. These sites will have their own Privacy Policies,
and we recommend that you review them at your convenience.
What are cookies and how are they used?
A cookie is a small file that is sent to your computer by our Online
Store. Its purpose is simply to identify you to our Online
Store. We will use cookies for small tasks like remembering
what items you have in your shopping cart in case you need
to come back to it later, or storing some basic information
to identify you when you click a link for live help. As we
improve our site, our use of cookies may expand; if it does,
this section of our Privacy Policy will be updated promptly
to reflect the change.
Children
and privacy
The Dog-Gates.com's Online Store is only intended for use
by people over 13 years of age, and we will not knowingly sell to or collect
information from any children under that age. All children under 18 years
of age should have a parent's or guardian's permission. Any transaction
that takes place must also occur within any additional restrictions imposed
by the State or country in which you reside.
Policy
changes
We may make changes to our Privacy Policy from time to time.
Whenever we make a change, the revised Privacy Policy will
be immediately posted to our site for your review.
Questions
or comments
If you have a privacy question about the Dog-Gates.com web
site, please contact us
via email at: privacy questions
Or write
to us:
Dog-Gates
159 N. Wolcott St.
Suite 304
Casper, WY 82601
Last updated June 17, 2009
|
